D Cubed Technologies was formed as an answer to the inefficiencies of the telecommunications infrastructure industry. We consistently saw good customers receiving poor installations, poor service and zero support from all sectors of the industry.
Vendors in the industry constantly put forth inadequate designs based upon the limited understanding of the customers needs. The following factors are endemic in the industry:
- Limited participation in the customer design phase
- Poor coordination amongst vendors with similar technologies
- Substandard installation technicians
- Using the “Change Order Philosophy” to finish the job
- Lack of customer loyalty
- Reduction in service as customers expand there businesses nationally
Inevitably we would see endless change orders to the customer to patch or fix poor installations. The results would be substandard equipment layouts, lack of power distribution, reduced scalability, and improper grounding techniques that lead to overall violations of set codes and standards. Often customers will end up with technologies that do not integrate with existing systems or other installed technologies. National organizations face a larger more expensive task with finding a support network of reliable vendors as they expand their businesses from one region to another. The net of these practices is loss of time, money, and credibility.
With over 40 years combined in the telecommunications industry we felt that we had the experience to start a company that would finally do it right. With these known factors we set out to find the best of the best in each of the following areas to support a viable and complete communication solution: engineering, structured cabling, wireless, security, voice/ VoIP, IT infrastructure, and power distribution.
We believe that if we got in early enough and involved ourselves with all aspects of the design phase; we would have a better understanding of our role in helping the customer succeed in their goals. We had to start with a phased approach involving ourselves in all stages from design to execution to maintenance. Our intention is to free up resources normally tasked by the customer and allow them to focus on their day to day business.
By using our staffed experts we are able to consolidate technologies providing a single point of contact that is directly accountable to the project. We provide tailored methodologies for our customers to support their objective. We created a national program for customers who wish to extend their services and grow into multiple locations. We strive to understand what the customer’s needs are and give them scalable design solutions that can support additional users and newer technologies.
Through planning, engineering, expertise, focus, and professional project management we will make every effort to be the customer’s partner.
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